电话基本使用
To place a call to another campus phone, you only need to dial the last 5 digits of the phone number. 例如: the phone number for ITS服务台 is 323-343-6170 - in order to reach the ITS服务台 from an on campus phone, 举起听筒拨号 36170.
To place a local or long distance call, you must first dial 8 然后 1 followed by the 10-digit phone number. 例如: the phone number for the CSU Chancellor's office is 562-951-4000 - in order to reach the Chancellor's Office from a campus phone, 举起听筒拨号 8 然后 1 和562-951-4000.
To call a campus phone operator, 举起听筒拨号 0.
How to Use a Single-Line Phone
启用呼叫前转*:
- 提升手机.
- Dial #, 然后 1 (listen for dial tone).
- 拨号码 where calls should be forwarded.
- 挂断电话.
To deactivate call forwarding:
- 提升手机.
- Dial #, 然后 1 (listen for dial tone).
- 挂断电话.
*Basic call forwarding is only enabled for forwarding calls to an internal 5-digit number. Forwarding calls to off-campus external numbers is a feature that can only be enabled at the request or approval of a manager. Please be advised that every call that is forwarded will incur a corresponding outgoing call charge to the forwarding line.
If forwarding calls to an off-campus number has been enabled, you must enter the number as it would be dialed from your campus phone: 8+1+[10-digit-phone#].
To transfer an active call to a campus phone:
- Switchhook flash (listen for special dial tone).
- 拨号码.
- 私下通知来电者.
- 挂断电话.
Note: A switchhook is the button under the earpiece that raises (releases) when the handset is lifted. A switchhook flash is a quick depression of that button.
To create a conference call for 3 to 6 participants, repeat the steps below after establishing a basic call from a campus phone.
- Switchhook flash (listen for special dial tone).
- 拨号码.
- 宣布调用者.
- Switchhook flash to connect all callers.
Once the phone used to dial all conference participants hangs up, the conference call will end. All other participants can hang up without affected the conference call.
To hold a call from a single line phone, use the steps below.
- Switchhook flash (listen for special dial tone).
- 先拨#，再拨4.
- 电话现在处于等待状态.
- 如果你挂断电话, 通话仍处于等待状态, and the phone rings intermittently to indicate a call is on hold.
To take the call off of hold, lift the handset. If you did not hang up, press Switchhook flash to resume the call.
To place one call on hold in order to make a separate call on a single line phone:
- Switchhook flash (listen for special dial tone).
- 拨号码.
- Consult privately and allow consulted party to hang up.
- Connection to the original call is automatically resumed.
To activate the 环再次 Feature:
- Switchhook flash (listen for special dial tone).
- Dial 11 (listen for regular dial tone).
- 挂断电话.
回应:
- After a short burst of ringing, lift handset
取消:
- 提升手机.
- 表盘12.
- 听正常的拨号音.
- 挂断电话.
编程(仅限控制器):
- 提升手机.
- 先拨#，再拨2.
- 听正常的拨号音.
- Dial 1, 2 or 3-digit Speed Call access code.
- 要存储的拨号号码.
- 挂断电话.
擦除(仅限控制器):
- 提升手机.
- 先拨#，再拨2.
- 听正常的拨号音.
- Dial 1, 2 or 3-digit Speed Call access code.
- 按*.
- 挂断电话.
使用方法:
- 提升手机.
- 先拨#，再拨3.
- 听正常的拨号音.
- Dial appropriate 1, 2 or 3-digit Speed Call access code.
How to Use a Multi-line Phone
启用呼叫前转*:
- Without lifting handset, press Call Forward key (lamp flashes).
- 拨号码 where calls will be forwarded.
- Press Call Forward key again (lamp lights steadily).
To deactivate call forwarding: Press Call Forward key (lamp goes dark).
*Basic call forwarding is only enabled for forwarding calls to an internal 5-digit number. Forwarding calls to off-campus external numbers is a feature that can only be enabled at the request or approval of a manager. Please be advised that every call that is forwarded will incur a corresponding outgoing call charge to the forwarding line.
If forwarding calls to an off-campus number has been enabled, you must enter the number as it would be dialed from your campus phone: 8+1+[10-digit-phone#].
To Transfer an active call to a campus phone:
- Press Call Transfer key (first call is placed on automatic hold).
- 拨号码.
- 私下通知来电者.
- 再次按呼叫转移键.
- 挂断电话.
To create a conference call for 3 to 6 participants, repeat the steps below after establishing a basic call from a campus phone.
- Press Conference key (first call is placed on automatic hold).
- 拨号码.
- 宣布调用者.
- Press Conference key again to connect all calls.
Once the phone used to dial all conference participants hangs up, the conference call will end. All other participants can hang up without affected the conference call.
- 按下IC键.
- 听拨号音
- Enter 1 or 2 digit intercom code
To enable the ring again feature:
- 按重响键 (lamp lights steady).
- 挂断电话.
回应:
- Telephone will buzz (环再次 lamp flashes).
- 提升手机 and listen for dial tone.
- 按重响键.
To cancel the ring again feature:
- Without lifting handset, press 环再次 key.
To Program or Change (Controller Only):
- Without lifting handset, press Speed Call key (lamp flashes).
- Dial 1, 2 or 3-digit Speed Call access code.
- 要存储的拨号号码.
- 按快速呼叫键 again (lamp goes dark).
擦除(仅限控制器)
- 按快速呼叫键.
- Dial 1, 2 or 3-digit Speed Call access code.
- 按* (number is automatically erased).
- 按快速呼叫键.
使用方法:
- 提升手机 or press directory number key and listen for dial tone.
- 按快速呼叫键.
- Dial 1, 2 or 3-digit Speed Call access code (number is automatically dialed).
语音留言用户指南
The phone number to access your voicemail is 323-343-5800.
Accessing Your Voicemail On-Campus Avaya Phone:
- Press the Message/Envelope Button
- 输入密码
访问语音信箱 Box on Behalf of Others On-Campus Avaya Phone:
- Press the Message/Envelope Button
- 按“*”键
- Enter Your Mailbox Number (Last 5 Digit Campus Extension)
- 输入密码
Accessing Your Voicemail Off-Campus:
- 拨打(323)343 - 5800
- 按“#”键
- Enter Your Mailbox Number (Last 5 Digit Campus Extension)
- 输入密码